Refund policy

Return Policy

We want you to love your purchase. If something isn’t quite right, here’s how returns work:

Returns & Exchanges

We accept returns within 14 days of delivery. Items must be unused, unworn, and in their original condition and packaging.

Non-Returnable Items

For hygiene and energetic integrity reasons, the following items are final sale:

  • Custom or personalized items

  • Sale or clearance items

  • Earrings or intimate accessories

  • Items damaged due to misuse or normal wear

How to Start a Return

To initiate a return, please contact us at [thirdeyeandcom308@gmail.com.] with:

  • Your order number

  • Reason for return

Once approved, return instructions will be sent to you.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. Shipping fees are non-refundable.

Refunds

Once your return is received and inspected, refunds will be issued to the original payment method within 5–10 business days. Processing times may vary by bank.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos so we can make it right.